Legal notice
Legal Notice
This Legal Notice applies to the Sanzio website, online store, products, services, content, checkout, customer support, and related communications.
By accessing or using the Sanzio website, you agree to the terms described in this Legal Notice, our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy.
1. Website Operator
This website is operated under the Sanzio brand.
Sanzio provides topical wellness products, including Sanzio Miracle Balm, through its official online store.
For customer service, order support, shipping questions, returns, refunds, product inquiries, or legal-related contact, customers may reach us at:
2. Official Contact Method
The official contact method for Sanzio is email.
Customers should contact us only through:
Sanzio is not responsible for communications sent to unofficial email addresses, third-party sellers, unauthorized websites, fake social media pages, or individuals claiming to represent the brand.
3. Official Sales Channel
Sanzio products should only be purchased through our official website or authorized sales channels.
We are not responsible for products purchased from unauthorized sellers, third-party marketplaces, resale websites, counterfeit sellers, or unofficial stores.
Products purchased outside our official sales channels may not be eligible for customer support, returns, refunds, replacements, guarantees, or warranty-related assistance.
4. Product Disclaimer
Sanzio Miracle Balm is a topical wellness product intended for external use only.
Our products, website content, product descriptions, advertisements, customer reviews, testimonials, emails, and other materials are provided for general wellness and informational purposes only.
Sanzio products are not intended to diagnose, treat, cure, or prevent any disease, medical condition, injury, or health issue.
Any information provided by Sanzio should not be considered medical advice, professional healthcare advice, diagnosis, or treatment.
Customers should consult a qualified healthcare professional before using the product if they have a medical condition, are pregnant, nursing, taking medication, have sensitive skin, allergies, circulation issues, persistent swelling, chronic pain, open wounds, skin irritation, or any health concern.
Discontinue use if irritation, discomfort, allergic reaction, or unexpected symptoms occur.
5. Individual Results May Vary
Results from Sanzio products may vary from person to person.
Customer experiences, reviews, testimonials, before-and-after statements, and product feedback reflect individual experiences and may not represent typical or guaranteed results.
Factors such as consistency of use, skin type, application frequency, personal body response, lifestyle, health condition, and other individual circumstances may affect results.
Sanzio does not guarantee identical results for every customer.
6. No Professional Advice
The content available on the Sanzio website is provided for general informational and commercial purposes only.
Nothing on our website should be interpreted as medical, legal, financial, or professional advice.
Customers are responsible for making informed decisions and seeking professional advice when necessary.
7. Accuracy of Website Information
We make reasonable efforts to keep website information accurate, updated, and clear.
However, we do not guarantee that product descriptions, images, prices, promotions, ingredients, packaging, shipping information, availability, delivery estimates, or other website content will always be complete, current, accurate, or error-free.
Sanzio reserves the right to correct errors, update information, modify content, change pricing, discontinue products, or cancel orders where information is inaccurate or incomplete.
8. Product Images and Packaging
Product images are provided for illustrative purposes.
Actual product packaging, label design, color, size, ingredient presentation, container appearance, or visual details may vary due to manufacturing updates, supplier changes, photography, lighting, screen settings, or product improvements.
These variations do not necessarily indicate a defect or product issue.
9. Pricing, Promotions, and Availability
Prices, discounts, promotional offers, bundles, free gifts, shipping rates, and product availability may change at any time without prior notice.
Sanzio reserves the right to limit, modify, refuse, or cancel promotions, orders, discounts, or offers if we believe they have been misused, applied incorrectly, abused, or affected by technical error.
Promotional items and free gifts have no cash value and cannot be refunded separately.
10. Intellectual Property
All content on the Sanzio website, including brand names, product names, text, graphics, images, designs, logos, icons, videos, product descriptions, page layouts, advertising materials, and other content, is owned by or licensed to Sanzio.
Customers and visitors may not copy, reproduce, modify, distribute, publish, resell, display, scrape, download, or exploit any website content without prior written permission.
Unauthorized use of Sanzio intellectual property may result in legal action.
11. User-Generated Content
If a customer submits a review, testimonial, photo, video, comment, message, or other content to Sanzio, the customer grants Sanzio permission to use, edit, reproduce, publish, display, and share that content for marketing, advertising, product pages, social media, customer support, and promotional purposes.
Customers are responsible for ensuring that any content they submit is truthful, lawful, and does not violate the rights of any third party.
Sanzio may remove, edit, reject, or refuse to publish user-generated content that is false, misleading, abusive, offensive, unlawful, or inappropriate.
12. Third-Party Services
The Sanzio website may rely on third-party platforms and service providers to operate the store, process payments, fulfill orders, provide shipping, manage email communications, analyze website performance, prevent fraud, and support advertising.
These third parties may have their own terms, policies, systems, and privacy practices.
Sanzio is not responsible for third-party service interruptions, errors, delays, payment issues, shipping carrier failures, platform outages, or actions outside our direct control.
13. Third-Party Links
Our website may contain links to third-party websites, tools, platforms, or services.
These links are provided for convenience only.
Sanzio does not control and is not responsible for the content, policies, security, accuracy, availability, or practices of third-party websites.
Visiting third-party websites is done at the customer’s own risk.
14. Limitation of Liability
To the fullest extent permitted by law, Sanzio shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our website, products, services, or communications.
This includes, but is not limited to, loss of profits, loss of data, delivery delays, website interruptions, allergic reactions, misuse of products, reliance on website content, payment provider issues, shipping carrier issues, or customer failure to follow product instructions.
Where liability cannot be excluded by law, Sanzio’s total liability shall be limited to the amount paid by the customer for the product giving rise to the claim.
15. Customer Responsibility
Customers are responsible for:
Reading product instructions before use.
Using products only as directed.
Checking ingredient information before use.
Consulting a healthcare professional when necessary.
Providing accurate checkout information.
Monitoring order tracking.
Contacting support promptly if an issue occurs.
Following all applicable policies before requesting a return, refund, replacement, or guarantee claim.
Sanzio is not responsible for issues caused by misuse, incorrect application, ignored instructions, inaccurate customer information, or delayed customer communication.
16. Fraud, Abuse, and Misuse
Sanzio reserves the right to refuse service, cancel orders, reject refund requests, deny replacements, restrict access, or block future purchases if we suspect fraud, abuse, policy misuse, chargeback abuse, false claims, suspicious activity, or violation of our terms.
We may provide order records, tracking information, customer communications, checkout details, and other relevant evidence to banks, payment processors, card networks, carriers, fraud prevention services, or legal authorities when necessary.
17. Force Majeure
Sanzio is not responsible for delays, failures, interruptions, or losses caused by events outside our reasonable control.
This may include carrier delays, customs issues, severe weather, natural disasters, supply chain disruptions, payment processor outages, internet failures, technical problems, labor strikes, government actions, public health events, war, civil unrest, or other unexpected circumstances.
18. Governing Terms
This Legal Notice should be read together with our:
Terms of Service.
Privacy Policy.
Shipping Policy.
Return and Refund Policy.
Any other policy displayed on our website.
If there is a conflict between this Legal Notice and another Sanzio policy, the policy most directly related to the issue will apply, unless otherwise required by law.
19. Changes to This Legal Notice
Sanzio may update, revise, or replace this Legal Notice at any time.
Updated versions may be posted on our website. Continued use of the website after updates means you accept the revised Legal Notice.
20. Contact
For legal inquiries, customer support, order questions, product support, shipping issues, returns, refunds, privacy requests, or general assistance, contact Sanzio at: